Manuals, models, fault codes, parts and exploded views — brought together across the equipment your technicians work on.
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Manuel
Knowledge base snapshot
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What does your team work on?
Clear
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Close
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Not in the shared knowledge layer yet
That search returns nothing today — and that is not where it ends. During onboarding we go through your own equipment and asset list, identify exactly which brands and units your technicians work on, and add that documentation to your Manuel before they need it.
By equipment
From boilers to the technologies entering the field now.
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Not every technical document answers the same question.
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Manuel does not just store documents. It retrieves the passage that answers the question — and shows which document and page it came from.
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From the whole unit to the exact part.
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7
Position 7 selected
Every position on a drawing resolves to a part record: number, name where available, and a product photo for {{ photoShare }} of parts. The technician taps the position, not a search box.
Part numbers are shown inside the product, not on this page
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“What does this code mean?”
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“What does this code mean?”
Thousands of codes. One question to ask.
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unique fault codes
The distinct code strings themselves — an E04.27 counts once, however many brands use it.
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brand-specific entries
The same code means something different per brand and per model. Each of those meanings is a separate record.
Browse what’s available by brand.
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Manufacturer logos are shown for identification purposes only and do not imply a commercial partnership.
And that’s only the shared knowledge layer.
Shared knowledge layer
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Manufacturer documentation, available to every Manuel customer.
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Your company knowledge
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Private to your environment. Never shared with other customers or used to answer their questions.
Your Manuel
The shared knowledge layer plus everything your own organisation knows — answered as one.
Don’t see something your team works on?
Tell us what equipment matters to your service organisation.