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Manuel was created from the belief that service teams can work smarter and with more peace of mind, supported by AI that truly understands their work
We saw a major challenge in the installation industry: expertise disappears faster than it is passed on. Technicians build up valuable knowledge every day, but it is rarely documented and often lost when people move on.
At the same time, AI makes it possible to capture that knowledge and make it instantly accessible and applicable in the field. That is why we started Manuel. Not technology for technology’s sake, but technology that makes an impact.
We are fully dedicated to the installation industry, building a digital colleague that captures, shares, and strengthens expertise. This helps technicians work with more confidence and satisfaction, keeps companies future-proof, and puts craftsmanship back at the heart of the trade.
We make every technician’s work easier and more valuable. By making technical knowledge accessible and keeping it up to date, we prevent knowledge loss, protect craftsmanship, and ensure that installation companies are ready for the future. With Manuel, every technician works with confidence, independence, and enjoyment.
2By 2028, Manuel will be the global standard for professional knowledge in technical teams. Every installation company in Europe will trust Manuel as the digital colleague who eliminates knowledge loss and restores craftsmanship to its rightful place. Manuel empowers proud professionals, drives optimal efficiency, and strengthens an industry fully prepared for the future.
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AI has rapidly gained ground over the past few years. From smart chatbots to complex language models, expectations are high. Yet we see that many solutions are too generic and often fail to match the daily reality of technicians and service coordinators.
While large AI models tend to remain broad and superficial, we believe in applications that strengthen craftsmanship and safeguard knowledge. Not to replace technicians, but to make them stronger in their work.
Our vision is that AI is only truly valuable when it is transparent, reliable, and domain-specific. That is why Manuel only works with trusted sources such as its own documentation and manufacturer manuals. Every response is verifiable and always includes a source reference.
This is how we are building a future where AI is not a hype, but a practical digital colleague that helps technicians diagnose faster, work safer, and perform with greater confidence.
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