I help technicians solve issues faster, select the right parts, and retain valuable knowledge, supported by manuals and your own documentation.



Manuel’s data engine automatically reads PDFs, Word files, and even photos of nameplates.
Tables, diagrams, and error code books are intelligently recognized and structured so the content is immediately usable.
Through a combination of smart search techniques, Manuel always finds the right piece of documentation. You only need to upload your documents once, and you never have to worry about it again.
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Practical experiences from technicians, including diagnostics, solution steps, and parts that can be used right away.
Everything you need at a glance: parts, solution steps, and parameters.
Official sources taken directly from the documentation, including the exact page reference.

Check pressure

Clean the filter

Expansion tank testing

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A colleague has experienced this issue before. In that case, the expansion tank appeared to be the cause.


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Always cite your source and include a confidence badge. When in doubt, be transparent and give feedback with a single click.
Manuel checks your own files first, then the manufacturer’s manuals, and finally the internet.


Use Manuel in the field via the app, quickly through WhatsApp, or entirely through the web app. Manuel also understands every language.


















Seamlessly connects with SharePoint, WhatsApp, and Zapier, among others. ERP integrations are also on the roadmap.
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You decide who can access or use each document. Every action is recorded in an audit log, and all sensitive data is securely stored within the EU.
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Answers are stored as tips and best practices.

The data disappears without being able to trace it

Every answer is linked to a page or verified source.

ChatGPT may give incorrect answers.

Manuel reuses proven tips and solutions from real technicians.

Not available.

Includes tables, schedules, and error code books.

General answers only.

Manuel is trained on installation manuals and documentation.

Forgets context.

Answers are adapted by skill level (junior, medior, senior).

Lacks this capability.

Includes roles, permissions, and full audit logs.

Not supported.

Access to over 10,000 manuals and fault code scenarios.

Doesn't have its own library
Each answer from Manuel automatically turns into a knowledge card containing everything you need: the question and context, diagnosis, steps, parts, source, and author. This ensures knowledge is preserved and always kept up to date. Colleagues instantly see the best solution, tailored to junior, medior, or senior levels.

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All common formats (PDF, DOCX, and type plates) are automatically read and recognized.

Tables, schedules, and error code books are neatly organized and made instantly usable.

Hybrid retrieval (semantic plus classic) ensures that you always find the right piece of documentation.
New manuals are automatically processed, verified, and enriched with brand, model, and year of manufacture.

Data is always encrypted (in transit & at rest) and processed according to ISO-27001

All data is stored within the EU with strict tenant separation, ensuring your business information always stays secure and separate.

Clear processor agreements, retention policies, and audit logs give you full control and verifiable insight whenever needed.