I'll help you with malfunctions and questions based on your own documents and manufacturer manuals.
I don’t ask unnecessary questions, I use the context you provide and only ask when something is truly missing.
My answers combine the official procedures from the manual with practical tips previously saved by technicians.
I show you the exact page or source where my answer comes from. When in doubt, I offer alternatives or simply say, “I don’t know.”
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Ask your question using text or voice, just like you normally would.
Manuel always checks your internal documents first, then the manufacturer’s library, and finally reliable online sources.
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You’ll receive a clear answer with the source (page or paragraph), possibly enhanced with tips from colleagues and a confidence badge.
Every solution turns into a knowledge card that you and your colleagues can reuse anytime.
Knowledge stays in-house: the experience of senior technicians is never lost.
Faster onboarding for new hires: junior engineers learn directly from stored knowledge.
Constantly getting smarter: every answer strengthens the entire team.
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Practical experiences from technicians, including diagnostics, steps, and parts that are ready to use immediately.
Everything you need at a glance: parts, solution steps, and parameters.
Official sources taken directly from documentation, including the exact page reference.
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Check pressure
Clean the filter
Expansion tank testing
A colleague has encountered this issue before. In that case, the expansion tank appeared to be the cause.
Replies without citing a source
Uses unreliable or unverified sources
Gives incorrect or made-up answers
as no specific knowledge of your brands
Always answers with a verified source
Understands tables, charts, and error codes
Uses only trusted sources (your own and the manufacturer’s)
Works through WhatsApp and the app
Provides access to your own documents with role-based permissions
No more uncertainty during diagnostics
Faster results thanks to a clear step-by-step plan
Manuel speaks your technical language
Fewer support calls and site visits
New colleagues trained faster
Consistent way of working across the team
Live in 48 hours, without an IT team
Full control over roles & rights
One business day saved within four weeks
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